Ordinary email is not a secure onboarding or payment channel. Please do not email identity documents, bank details, wallet credentials or payment instructions unless AurevonPay has provided an approved secure process.
Who we are
Aurevon Pay Ltd. is responsible for the personal information described in this notice. Our Canadian business address is 6th Floor, 905 West Pender Street, Vancouver, BC V6C 1L6, Canada. Privacy enquiries may be sent to contact@aurevonpay.com with the subject line ‘Privacy enquiry’.
Scope
This notice applies to this website and to information received when you contact us about our business, products, services, partnerships or onboarding. It does not replace any more specific privacy notice that may be provided during onboarding or under a service agreement.
Information we collect
We may collect business contact details, your role and organisation, correspondence, enquiry details and other information you choose to provide. Our hosting, email and security providers may also process technical information such as IP address, browser or device information, timestamps and security logs. The public website does not currently provide customer accounts or an active application form.
How we use information
We may use personal information to respond to enquiries, assess a proposed business relationship, conduct appropriate due diligence, operate and secure the website, maintain business records, improve our communications, establish or defend legal rights, and meet legal or regulatory obligations.
When information is shared
Information may be shared with service providers supporting hosting, email, security and business operations; professional advisers; competent authorities where required or permitted by law; and prospective service partners where necessary to assess or deliver an authorised relationship. We do not sell personal information.
International processing
Some service providers may process or store information outside your province or country. In those circumstances, information may be subject to the laws and lawful-access requirements of the jurisdiction where it is processed. We seek to use appropriate contractual, organisational and technical safeguards.
Retention and safeguards
We retain personal information only for as long as reasonably required for the purposes described above, to meet legal or regulatory requirements, or to establish or defend claims. We use safeguards proportionate to the sensitivity of the information, but no internet transmission or storage system can be guaranteed to be completely secure.
Your choices and rights
Subject to applicable law, you may ask for access to or correction of your personal information, withdraw consent where consent is the basis for processing, or raise a concern about our handling of your information. Some information may need to be retained or used despite a request where permitted or required by law.
Cookies and similar technologies
The website may use technologies necessary for hosting, security, accessibility and core operation. AurevonPay does not currently intend to use advertising cookies or behavioural advertising on the public website. If analytics or optional cookies are introduced, this notice and any required choices will be updated.
Sensitive information, children and external links
Do not send passports, bank details, wallet credentials, payment instructions or other sensitive information by ordinary email unless we have directed you to an approved secure channel. The website is intended for business users and not for children. Links to third-party websites are governed by those parties’ own notices and practices.
Changes and contact
We may update this notice when our services, practices or legal obligations change. The effective date below identifies the current version. Questions, requests or complaints may be sent to contact@aurevonpay.com with the subject line ‘Privacy enquiry’.
Privacy enquiries
Email contact@aurevonpay.com and use the subject line “Privacy enquiry”.
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